DISH Community prospects stay at midnight as the corporate's days-long outage continues.
Dish prospects have taken to Twitter to share their fury over the extended outage, with many fearing the potential for a cyber-attack.
The problems started on Thursday and have persevered within the days since.
The outage has affected customer support strains and the corporate's web site.
Prospects have reported points trying to contact customer support and likewise when making an attempt to pay payments on-line.
Dish workers have additionally been affected, as some have been left unable to work because of the outage, The Verge reported.
A Dish spokesperson confirmed to The U.S. Solar that the corporate is investigating the difficulty.
"We skilled a methods situation with our company community on February 23 that has effects on our inside servers and phone methods, and the difficulty is being investigated," the spokesperson mentioned.
"Our DISH TV, Sling TV, Wi-fi companies, and information networks proceed to function and are up and working. Nonetheless, a few of our company communications methods, buyer care capabilities, and web sites have been affected.
"Our groups are working arduous to revive affected methods as rapidly as attainable and are making regular progress."
Dish shared a message on its web site thanking prospects for his or her persistence as the corporate continues to expertise an "inside system situation."
"We're experiencing a system situation that our groups are working arduous to resolve," the message begins.
"For assist with widespread points, please choose the Buyer Assist possibility under to see our FAQs and Troubleshooting guides.
"In order that we could help you with New DISH service, please request extra data under."
Whereas the corporate has not addressed the reason for the difficulty, some prospects consider Dish has turn into the sufferer of a cyber-attack.
"Dish Community website nonetheless down and so is the cellphone. I consider they have been hacked," one particular person tweeted.
"Why is the dish community verification not working? Been down since final Thursday," wrote one other. "Dish down for five days! #Cyberattack?"
And a 3rd particular person fumed: "I'm so accomplished with Dish Community!
"We've not been capable of log onto our apps for five days now and it’s a rumor that you just guys have had a ransomware assault however you haven’t admitted but! WHY??"
In the meantime, Dish inventory tumbled by six % on Monday because the outage continued.
The corporate's web site remained down by means of Monday.
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