Heathrow airport firm promising safe and secure parking caught dumping customers’ cars on roadside

AN AIRPORT parking agency that ensures protected and safe bays is definitely dumping vehicles on roadsides.

Clients are promised their automobile might be saved in considered one of three off-site automotive parks round Heathrow Airport, all of that are mentioned to have CCTV.

An airport parking firm that guarantees safe and secure bays is actually dumping cars on roadsides
An airport parking agency that ensures protected and safe bays is definitely dumping vehicles on roadsidesCredit score: Doug Seeburg

The drop-off - our reporter leaves his car with Kangaroo Parking
The drop-off - our reporter leaves his automotive with Kangaroo ParkingCredit score: Doug Seeburg

The promise - Kangaroo Parking says the motor will be kept in a car park
The promise - Kangaroo Parking says the motor might be saved in a parking lotCredit score: Doug Seeburg

The reality is the car is dumped on a residential street
The truth is the automotive is dumped on a residential roadCredit score: Doug Seeburg

However a Solar investigation has revealed that Kangaroo Parking is taking holidaymakers’ vehicles and leaving a whole bunch of them on a residential street close to Heathrow.

Locals and close by companies have been left fuming as autos are parked in areas outdoors their buildings.

Our Solar reporter paid £56 via company A2Z for Kangaroo Parking to depart his Vauxhall Adam of their “safe” compound from Friday to Sunday.

He additionally needed to pay a £6 cost to get into the airport’s quick keep automotive park to drop off the automotive, after which £6 to get it out once more on his return.

There was additionally a £10 modification price when he picked the automotive up a few hours early.

The additional fees took the full price to £78.

However an Apple AirTag tracker hidden within the automobile confirmed it stayed within the airport automotive park for simply a few hours.

It was then pushed one mile to a road instantly off a twin carriageway, which had parking restrictions from Monday to Friday, 9am-5pm.

The valet left the automotive on this unsecured street, which had no cameras, without cost whereas our reporter was “overseas”.

Buses went down the road and vehicles had been seen dashing previous our reporter’s Vauxhall as they got here off the carriageway.

We additionally noticed parking valets leaving posh vehicles on a lay-by off one other twin carriageway.

A2Z, which finds the perfect deal from rival companies, repeatedly advised us when reserving that the automotive could be left in a safe location.

The consultant prevented questions on the place that was on three separate events, as an alternative simply telling us it was “inside a five-mile radius of the airport”.

Once we arrived on the airport to drop off the automotive, a Kangaroo Parking consultant mentioned they maintain vehicles in a compound close to Terminal 4, however they've two different automotive parks if there's overspill.

When requested if it was safe, he mentioned: “Sure.” When requested if there was CCTV, he mentioned: “Sure.”

Once we picked up the automotive and confirmed proof it had been left on a residential street, the company driver tried to assert it had solely simply been moved there to convey it nearer.

Native resident Lucy Jones, 36, mentioned: “It’s disgraceful. The street will get busier on a Friday afternoon when the restrictions finish. It’s very irritating.”

And David Murray, 50, added: “We will’t park on this street after 6pm on a Friday. Individuals can’t get their vehicles in.”

A pre-booking at Heathrow’s safe enterprise long-stay parking would have price simply over £90 for a similar interval.

A2Z and Kangaroo Parking will not be endorsed by Heathrow Airport, which inspires travellers to make use of its personal official parking areas.

Heathrow Airport declined to remark.

When The Solar rang Kangaroo Parking for a remark, a consultant insisted they maintain vehicles in compounds.

Requested in what circumstances they would depart vehicles on the street, he insisted: “We don’t depart vehicles on the facet of the street.”

A2Z are not endorsed by Heathrow Airport
A2Z will not be endorsed by Heathrow Airport

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